Out-of-State Academic Student Complaint Procedure

Out-of-State Academic Student Complaint Procedure

In compliance with the Higher Education Opportunities Act of 2008, the U.S. Department of Education (USDOE) conducted a Negotiated Rule Making Process in 2010, and institutions offering distance education must provide enrolled and prospective students with contact information for filing complaints with its accrediting agency and with the appropriate state agency for handling complaints in the student’s state.

Students enrolled in online classes at California Institute of Management and Technology who reside out-of-state should follow the Complaint Procedures listed in CALIMT’s catalog to resolve concerns. Online students have the same rights and responsibilities as those students enrolled in on-campus courses.
Complaints are addressed through the Student Complaint Procedure.

The college department responsible for overseeing student complaints is the Department of Student Services & the campus Provost located on 2361 Campus Dr., Suite 180, Irvine, CA 92612 (949) 872-2224. Students who have concerns involving harassment or discrimination should see specific procedures listed in the catalog.

Affirmative Action Guidelines and Complaint Procedure
Disabilities: Americans With Disabilities Act Complaint Procedure
Student Complaint Procedure

If after following the college procedure the issue cannot be resolved internally and the student seeks additional resolution, students can refer to the contacts below for the appropriate state agency or accrediting body.

California Institute of Management and Technology is nationally accredited by the Distance Education Accrediting Commission (DEAC). More information regarding their complaint process can be found on the BPPE (https://www.deac.org/Student-Center/Complaint-Process.aspx).

Students may also contact the Bureau for Private Postsecondary Education by phone at (916) 431-6959 or online at https://www.bppe.ca.gov/enforcement/complaint.shtml.

 Complaint Contacts by Location

Alabama

Alabama Department of Postsecondary Education

(https://secure.ethicspoint.com/domain/media/en/gui/33877/index.html)

Alaska

Alaska Commission on Postsecondary Education (http://akadvantage.alaska.gov)

 

Arizona

Arizona State Board for Private Postsecondary Education Student Grievance Procedure

(https://ppse.az.gov/complaint)

 

Arkansas

Arkansas Department of Higher Education – See Appendix J: Student Grievance Procedure

(http://www.adhe.edu/institutions/academic-affairs/institutional-certification-advisory-committee/)

 

California

Bureau for Private Postsecondary Education (http://www.bppe.ca.gov/enforcement/complaint.shtml)

 

Colorado

Colorado Department of Higher Education Student Grievance Procedure (http://highered.colorado.gov/Academics/Complaints/default.html)

 

Connecticut

Office Higher Education Education – Student Complaints

(https://www.ctohe.org/studentcomplaints.shtml)

Delaware

Delaware Department of Education (http://www.doe.k12.de.us/)

Florida

Florida Department of Education Student Grievance Procedure (http://cdn.fldoe.org/policy/cie/filea-complaint.stml)

Idaho

Idaho Board of Education Student Grievance Procedure

(http://www.boardofed.idaho.gov/priv_col_univ/student_complaint.asp)

Indiana

Indiana Commission on Proprietary Education (http://www.in.gov/cpe/2329.htm)

Iowa

Iowa College Student Aid Commission (https://www.iowacollegeaid.gov/)

Kansas

Board of Regents Student Grievance Procedure

(http://www.kansasregents.org/academic_affairs/private_out_of_state/complaint_process)

Kentucky

Kentucky Council on Postsecondary Education Student Grievance Procedure

(http://cpe.ky.gov/campuses/consumer_complaint.html)

Louisiana

Louisiana Board of Regents Student Grievance Procedure (http://regents.la.gov/proprietaryschools/policies-procedures-3/)

Maine

Maine Department of Education (http://www.maine.gov/doe/)

Maryland

Maryland Higher Education Commission Student Grievance Procedure

(http://mhec.maryland.gov/institutions_training/Pages/career/pcs/complaint.aspx)

Massachusetts

Massachusetts Board of Higher Education Student Grievance Procedure

(http://www.mass.edu/forstufam/complaints/complaints.asp)

Michigan

Michigan Department of Energy, Labor & Economic Growth Student Grievance Procedure

(https://www.michigan.gov/documents/lara/Post-Secondary_Student_Complaints_498839_7.pdf)

Minnesota

Minnesota Office of Higher Education Student Grievance Procedure

(http://www.ohe.state.mn.us/mPg.cfm?pageID=1078)

Mississippi

Mississippi Commission on College Accreditation (http://www.mississippi.edu/mcca/)

Missouri

Department of Higher Education Student Grievance Procedure

(http://dhe.mo.gov/documents/POLICYONCOMPLAINTRESOLUTION-reviseddraft.pdf)

Montana

Montana University System, Montana Board of Regents (http://mus.edu/board/)

Nebraska

Nebraska ‘s Coordinating Commission for Postsecondary Education Student Complaints

(https://ccpe.nebraska.gov/student-complaint-form)

Nevada

Nevada Commission on Postsecondary Education Student Complaints

(http://www.cpe.state.nv.us/CPE%20Complaint%20Info.htm)

New Hampshire

New Hampshire Postsecondary Education Commission Student Grievance Procedure

(http://www.education.nh.gov/highered/colleges/index.htm)

New Jersey

New Jersey Commission of Higher Education Student Grievance Procedure

(http://www.state.nj.us/bpu/assistance/complaints/)

New Mexico

New Mexico Higher Education Department Student Grievance Procedure

(http://www.hed.state.nm.us/institutions/complaints.aspx)

North Carolina

North Carolina Community College System, Office of Proprietary School Services Student

Grievance Procedure (http://www.nccommunitycolleges.edu/proprietary-schools)

North Dakota

North Dakota State Board for Career and Technical Education (http://www.nd.gov/cte/)

Ohio

Ohio State Board of Career Colleges and Schools Student Grievance Procedure

(http://scr.ohio.gov/ConsumerInformation/FilingaComplaint.aspx)

Oklahoma

Oklahoma State Regents for Higher Education (http://www.okhighered.org/)

Oregon

Department of Education – Private and Career Schools Office

(http://www.ode.state.or.us/search/results/?id=83)

Pennsylvania

Pennsylvania Department of Education Student Grievance Procedure

(http://www.education.pa.gov/Postsecondary-Adult/College%20and%20Career%20Education/Pages/Students-Complaints.aspx#tab-1)

Puerto Rico

Puerto Rico Council on Higher Education (http://www2.pr.gov/agencias/cepr/Pages/default.aspx)

South Carolina

South Carolina Commission on Higher Education Student Grievance Procedure

(http://www.che.sc.gov/Portals/0/CHE_Docs/academicaffairs/license/complaint_procedures_and_form.pdf)

South Dakota

South Dakota Board of Regents Student Grievance Procedure

(http://atg.sd.gov/Consumers/HandlingComplaints/ConsumerComplaintForm.aspx)

Tennessee

Tennessee Higher Education Commission Complaint Form

(http://www.tn.gov/thec/Divisions/LRA/PostsecondaryAuth/Complaint%20Form.rtf)

Texas

Texas Higher Education Coordinating Board Student Grievance Procedure

(http://www.twc.state.tx.us/svcs/propschools/problem-school.html)

Utah

Utah Division of Consumer Protection Student Grievance Procedure

(http://consumerprotection.utah.gov/complaints/index.html)

Vermont

Vermont State Board of Education Student Grievance Procedure

(http://education.vermont.gov/documents/EDUComplaint_

Resolution_Statement_for_Postsecondary_Education_Matters.pdf)

Virginia

Private & Out-of-State Postsecondary Education Student Grievance Procedure

(http://www.schev.edu/index/students-and-parents/resources/student-complaints)

Washington Washington Higher Education Coordinating Board (http://www.wtb.wa.gov/PCS_Complaints.asp)

Washington DC

Education Licensure Commission (http://osse.dc.gov/service/education-licensure-commission-elcpublic-complaints)

West Virginia

West Virginia Higher Education Policy Commission Student Grievance Procedure

(https://www.wvhepc.org/resources/133-20.pdf)

Wisconsin

Wisconsin Educational Approval Board Student Grievance Procedure

(http://eab.state.wi.us/resources/complaint.asp)